Concerned about travelling around Europe? Find out why this may be the best time to book with Euroventure...
Why Book Now?
Now more than ever is the time to book your Interrail trip around Europe with Euroventure. Let us explain why…
By booking your trip with Euroventure you are protecting your holiday. We make a promise to our travellers that we will provide an unforgettable Interrailing experience. If the Foreign & Commonwealth Office (FCO) advises against travel to a destination on your itinerary at any point on your trip, we will re-route you around the affected area for free.
All our trips are now also available for purchase with Flexi-Start, which means that should you have to postpone your trip for any reason, you can do so without charge. See below for further details. Although we do not recommend travelling in the immediate term, this may bring peace of mind if you are thinking of making a booking for this summer.
What's the Alternative?
If you had booked your trip on your own, separate to Euroventure, unfortunately, you may not be able to claim back any money you have paid for accommodation, travel and activities in an area that the FCO advises against travel to. If you chose to reroute yourself, then you would also have to pay for all the new costs yourself.
At Euroventure we are determined (and legally obliged) to make your Interrail trip happen. With our outstanding reviews for customer service, ABTA protection and International Passenger Protection insurance, you can trust us.
Ultimate Flexibility with the £50 ‘Flexi-Start’ Add-On
If you’re happy with your trip itinerary but want to wait until Coronavirus is over, you can book today and add the ‘Flexi-Start’ option at checkout for £50 per person. This means that no matter what your reason, you can move any set trip or a custom trip to a later date of your choice, or any group tour to another departure date.
This means you can still go ahead with your booking, wait until coronavirus has died down and then travel! The add-on lasts for 18 months and can be used at any time provided you are more than 30 days away from your departure date. This is a great way of locking in today’s price for a later date!
I’m thinking of booking a Euroventure
We are re-routing our trips around heavily affected areas:
If the FCO travel guidelines change about one or more of your destinations after you book, we have you covered. We will re-route your trip at no additional cost to you, providing 2 alternative routes and allowing you time to check and rework your new itinerary if possible. We aim to get through all these changes as soon as possible after an official government announcement is made. However, please be aware that we are likely to have a lot of re-routing to do and notification about this may take up to 48 hours.
Change the dates of your entire trip with Flexi-Start:
If you’re certain of your trip itinerary but just aren’t sure of the best time to go, or would prefer to ‘play things by ear’- we can do that too! By adding a Flexi-Start add-on to your booking for just £50 per person, we will be able to move any set trip or a custom trip to a later date of your choice or any group tour to another departure date. The add-on lasts for 18 months and can be used at any time provided you are more than 30 days away from your departure date. You don’t even have to tell us when you’re moving it to, as long as you give us 30 days notice when you want to use it!
Award-Winning Customer Support
We have an experienced in-house multilingual support team, all of whom have been briefed and trained in the correct procedures to undertake in the event of an unexpected itinerary change. This means you’re in safe hands from the moment you enquire to your return from your trip around Europe. In the run-up to your departure date, they will work with you to address any concerns you may have and run through all available options to ensure you feel safe and protected whilst away.
In addition, we also have a 24-hour support hotline, meaning we are able to quickly address any additional changes that occur in the unlikely event that FCO guidelines were to change whilst you’re away. This is provided in your personalised travel pack and can be used at any time.
If you’re thinking of doing a group tour, you benefit from the extra protection of having an experienced, fully prepared tour leader who is able to ensure that your entire trip goes smoothly. Each of our leaders are well travelled and have in-depth knowledge of how FCO changes can affect the routes that they lead.
I’ve already booked a Euroventure
Change the dates of your entire trip with Flexi-Start:
Provided that you’re more than 90 days from your departure date, you can still add our new Flexi-Start add-on to your trip for just £50pp! This means we will be able to move any set or custom trip to a later date of your choice or any group tour to another departure date. The add-on lasts for 18 months and can be used at any time provided you are more than 30 days away from your departure date. You don’t even have to tell us when you’re moving it to, as long as you give us 30 days’ notice when you want to use it.
If you have already paid in full without purchasing Flexi-Start and your trip is less than 90 days away, your travel arrangements have already been made and they’re still subject to the normal booking conditions. The good news is that you are still protected and we will still re-route you for free.
We are re-routing our trips around heavily affected areas:
If the FCO travel guidelines change about one or more of your destinations after you book, we have you covered. We will re-route your trip at no additional cost to you, providing 2 alternative routes and allowing you time to check over your new itinerary and rework your itinerary if possible. For further details about your specific trip just contact us to discuss your options.
Terms & Conditions
What is a Flexi-Start add-on
1. Flexi-Start is an add-on to your booking which you can use to postpone the original departure date of your trip for free, subject to the terms below.
2. Flexi-Start does not change the overall payment conditions of your trip. Balances still need to be paid 90 days before your original departure date, even if you have already postponed your trip.
How to Purchase a Flexi-Start add-on
3. The Flexi-Start add-on costs £50 per person and can be purchased at any point up to and including the point at which your full balance is due. Flexi-Start cannot be purchased after you have paid your full balance (90 days before departure) as this is the point where we finalise all of your accommodation and travel arrangements and the trip cannot then be changed without incurring further fees.
Validity
4. The Flexi-Start add-on is valid for 18 months from the date of the initial planned departure.
5. Flexi-Start is only applicable to European set trips, custom routes and group tours. It is not applicable to non-European trips.
6. Flexi-Start can only be used to postpone the date of your trip once, at least 30 days before your original departure date. It cannot be used to bring forward your departure date.
How to Use Flexi-Start
7. If you have purchased Flexi-Start with your trip, you can use it by informing Euroventure in writing at least 30 days before your initial booked departure date to postpone it by up to 18 months. You can specify a date in the future, or alternatively, keep it open and confirm at a later stage. If you have chosen an open date, then you must inform us of your new departure date with at least 30 days’ notice, and within the 18 month period of validity.
8. If you move your trip to a new date which falls on a special event or you change the number of passengers, the cost of the trip may increase. If the new trip has a higher cost than the original trip because of either of these reasons, then you are liable to pay the difference.
9. If you move your trip to a date which falls out of season for your route, or there is no availability for a certain portion of it, we reserve the right to refuse your new departure date and will advise you on when you are able to move your trip to.
10. Your new departure date is confirmed by us when we issue you with a Booking Summary document. At this point, your Flexi-Start add-on has been used and any further changes to the departure date would be subject to normal booking conditions.
Cancellation
11. The Flexi-Start add-on is non-refundable and non-changeable.
12. Flexi-Start does not change your cancellation rights for the trip itself and all trips booked with Flexi-Start fall under the same cancellation conditions as the original booked departure date:
– Up to 90 days before the original departure date cancellation charges are the deposit amount plus the Flexi-start amount (deposits and Flexi-start add-ons are non-refundable)
– Within 90 days of your original departure date the cancellation charges are 100% of the trip cost (deposit, Flexi start add-on and balance are all non-refundable)
13. If you do not use your Flexi-Start within 18 months of postponing your original departure date, we will treat your booking as cancelled subject to the conditions above.