Complaints - Euroventure

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Custom Route
- Route Builder
- Destinations
Set Trips
Group Tours
About Us
- About Us
- FAQs
- Reviews
- Team
- Sustainability
- Contact
Planning

Make a Complaint

Make a Complaint

Making a Complaint

Please use the form below to register your complaint with us, and we will respond to you as soon as possible.

Customer Complaints

Your first name*
Your surname
Booking Reference*

Your booking reference, which can be found on your trip summary. Generally this will start with PP, AA, OB or GT.
What area(s) does your complaint relate to?*
- Customer Service
- Acommodation
- Transport Arrangements
- Travel Pack Inclusions (maps, directions etc)
- Extras (excursions/tickets etc)
- Other
What are the details of your complaint?*
Tell us about what happened in your own words, please provide specific examples of exactly what happened,
When & where did the problem arise?
What is your desired outcome?
Tell us how you would ideally like to have your complaint resolved.
How would you prefer to be contacted about your complaint?
Unless otherwise instructed, we will use the email address or phone number on file to contact the lead booker regarding your complaint.
Email
Best number to contact you

If your phone number is different from the one we have on file, please tell us the best number or email to use.
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